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FAQ

Everything You Need To Know About Cleense™


Is Cleense™ safer than traditional cotton swabs?

Yes. Cleense™ is designed with soft silicone tips and a real-time HD camera, allowing you to see exactly what you're doing while cleaning your ears. Unlike cotton swabs, which can push wax deeper into the ear canal, Cleense™ helps you clean with greater precision and confidence.


Does it hurt to use?

Not at all. The silicone tips are soft, flexible, and designed for comfort. Most customers describe the experience as gentle and surprisingly satisfying.


Can I actually see inside my ear?

Yes! The built-in HD camera streams live video directly to your smartphone, allowing you to clearly view your ear canal in real time while cleaning.


Is the camera quality clear?

Absolutely. Cleense™ features a 1080P HD camera with LED illumination, providing a crisp and detailed view even in low-light conditions.


Does Cleense™ work with iPhone and Android?

Yes. Cleense™ is compatible with both iOS and Android devices through the companion app.


Is it difficult to connect to my phone?

Not at all. Setup takes less than a minute. Simply download the app, connect the device via Wi-Fi, and you're ready to go.


Can I use it on children?

Cleense™ can be used for family members; however, children should always be supervised by an adult. We recommend extra care and gentle movements.


How often should I clean my ears?

Everyone is different, but most people only need occasional cleaning. Avoid excessive use and always clean gently.


Is Cleense™ waterproof?

The ear scoop tip can be rinsed and cleaned after use. However, the electronic handle itself should not be fully submerged in water.


Are the silicone tips reusable?

Yes. The included silicone tips are reusable and easy to clean after each use.


What's included in the box?

Each Cleense™ kit includes:

  • 1 × HD Ear Cleaner Camera
  • Multiple interchangeable silicone tips
  • Cleaning accessories
  • Protective storage tube
  • Charging cable (if included with your model)
  • User instructions

How long does shipping take?

Orders are typically processed within 1–2 business days.

Estimated delivery times:

  • 🇺🇸 United States: 5–10 business days
  • 🌍 International: 7–15 business days

You'll receive a tracking number as soon as your order ships.


What if I'm not satisfied with my purchase?

We offer a 30-Day Money-Back Guarantee. If you're not completely satisfied, contact our support team within 30 days of delivery and we'll help you find a solution.


How can I contact customer support?

You can reach us anytime at:

📧 info.cleense@gmail.com

Our team is happy to assist you with any questions regarding your order or product.


Still Have Questions?

Our support team is here to help. Contact us anytime and we'll get back to you as quickly as possible.

📩 info.cleense@gmail.com

Ularise™ – Frequently Asked Questions